Support
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Whether you're a current patient or considering treatment — our team responds within 24 hours.
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Support hours
Monday–Friday: 8am–8pm EST
Saturday: 9am–5pm EST
Sunday: Closed
Patient messaging
Active patients have unlimited secure messaging with their care team 7 days a week through the patient portal.
Physician access
Your prescribing physician is available through secure messaging for questions about your treatment, side effects, or dosage.
Medical emergency
Call 911 or go to your nearest emergency room. Do not use this form for emergencies.
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